Industries
Five industries we know well, where the hours go in each, and the first thing we’d build. The audit is how we find your version of these numbers.
REF LOG · LogisticsLogistics
Where the hours go
Rate requests sit in inboxes for hours while dispatch fights fires. Check calls eat a person. Carrier paperwork eats another.
What we’d build first
A quote-response agent that reads the request, pulls your lane history, drafts the number for a human to approve, and chases the ones that go quiet.
REF LAW · LawLaw
Where the hours go
Intake gets a human read even when it’s not your kind of matter. Your best paralegal answers the same procedural question from memory, dozens of times a year.
What we’d build first
An intake triage agent, and a firm knowledge assistant trained on your own templates and closed-matter know-how, where every answer cites its source document.
REF FIN · Financial advisoryFinancial advisory
Where the hours go
Review packets assembled from four systems. Reconciliation checks where only the exceptions matter. Careful answers to routine questions.
What we’d build first
A meeting-prep agent and a reconciliation checker that run inside the compliance perimeter you already govern. Vet us like a custodian: due diligence, contracts, least access.
REF DEN · DentalDental
Where the hours go
Hundreds of overdue patients sit in the recall list nobody has a free hour to work. Insurance verification is portals and hold music. No-shows cost full production.
What we’d build first
A recall and recovery agent that works the list continuously, drafts outreach, offers open slots, and flags who deserves a personal call.
REF SVC · Service businessesService businesses
Where the hours go
Property management, title, home services: requests sorted by hand, dates that leak money when missed, and answers that live in one veteran’s head.
What we’d build first
A request triage agent, a date monitor for leases and renewals, and a company knowledge assistant trained on your SOPs, with sourced answers.
Free, quantified in hours and dollars, and yours to keep either way.