REF LAW · Industries
AI for law firms
Law firms get the most out of AI in the non-billable hours: intake that gets a human read even when the matter is not a fit, and procedural questions your best paralegal answers from memory over and over. The two builds that pay first are an intake triage agent and a firm knowledge assistant where every answer cites its source document.
Billable hours shouldn’t die in the file room.
Where the hours go
of non-billable research behind a typical routine client question, priced at zero today.
Typical for the vertical, not a result from a named client. The audit finds your version of this number.
Intake
01Every inquiry gets read by someone, including the ones that were never going to be your kind of matter. The unqualified ones cost the same attention as the good ones.
Repeat procedural questions
02The filing requirement, the local rule, the standard clause. Institutional knowledge that lives in one or two people and gets re-answered on demand.
Document review
03First-pass reads of contracts and discovery, looking for the handful of things that actually need a lawyer’s judgment.
Matter status
04Clients asking where things stand, answered by a person checking three systems.
What we’d build first
The three builds that usually pay first.
Intake triage agent
Reads inbound inquiries, sorts them by practice area and urgency against your own criteria, and drafts a first response. Matters that are not a fit get a courteous decline instead of a week in someone’s inbox.
Firm knowledge assistant
Trained on your templates, closed-matter work product, and internal know-how. Every answer cites the document it came from, so nobody is trusting a black box on a filing question.
Contract review agent
Reads inbound agreements and flags non-standard liability, indemnity, and termination language before an attorney opens the file. A person approves everything it touches.
Which of these is right depends on your systems and your volume, which is what the free audit is for. If the honest answer is that none of them clear the bar yet, we’ll tell you that instead.
Other industries we know well
Common questions
Law firms: common questions
It depends entirely on which tool and how it is configured, which is exactly what we sort out before anything gets built. For confidential matter data we use models with no-training guarantees, deploy inside your own environment where that is warranted, and in some cases run a local model so nothing leaves your network at all.
No. Everything we build for a firm produces a draft or a cited reference for a person to verify, and the systems are designed so a human approves anything that leaves the firm. The knowledge assistant answers with citations precisely so an attorney can check the source rather than trust the summary.
They do not change, which is why we build for verification rather than autonomy. Answers cite sources, drafts route to a person, and we document what each system can and cannot do so the firm can supervise it the way it supervises any other non-lawyer work product.
Usually yes. A firm with organized closed-matter work product has the raw material for a genuinely useful knowledge assistant, which is the single highest-value build for most firms. If the archive is a mess, we will tell you that during the audit, because cleaning it up may be the real first project.
Find where AI pays in your business.
The audit is free and the roadmap is yours to keep, whether you build it with us or not.
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